Team News Riveting
Rourkela, May 9
More than 100 high value customers from across the country joined the Mega Customer Meet-2022 organised by SAIL, Rourkela Steel Plant (RSP) at Rourkela House on Monday.
Atanu Bhowmick, Director In-Charge, RSP, V S Chakravarthy, Director (Commercials), SAIL, M L Agarwal, ED (Sales & ITD), S R Suryawanshi, ED (Works) and P K Satapathy, ED (P&A) with the additional charge of ED (Projects) were present on the dais during the Customer Meet.
Senior Officers of Central Marketing Organisation (CMO), International Trade Division (ITD) and RSP were also present on the occasion.
In a video message to the Customer Meet, Ms. Soma Mondal, Chairman, SAIL said, “The relationship between SAIL and its customers is time tested over several decades based on mutual trust and comfort many going beyond more than one generation.”
Extending a hearty welcome to the esteemed customers, Atanu Bhowmick said, “The intrinsic value system of RSP has been predominantly based on the premise of ‘Nation Building’. The long and glorious journey of RSP would not have been possible without the support of valued customers like you.” He spoke about the diverse product basket of RSP with the addition of newer grades & customized products and the recent application of RSP products in major infrastructure projects of national importance.
Deliberating on the successful commissioning of the state-of-the-art Hot Strip Mill -2, the DIC said that the Mill will be able to roll out the high-end products very soon.
Speaking on the occasion, Chakravarthy said, “SAIL takes pride in nurturing and taking forward the symbiotic relationship with its customers.” He deliberated upon various schemes launched to increase steel consumption and the resultant favourable market scenario witnessed in the country.
Agrawal in his address said, “The congregation of so many valued customers at Rourkela is the reflection of the special bond we share with them.” Highly applauding the performance of RSP which has been adjudged as the best integrated Steel Plant of SAIL, he said, “RSP is continually improving and It’s a of immense pride that more than hundreds of products in different grades and sizes of RSP are used both in the domestic market and globally.”
Suryawanshi in his welcome address spoke about the resolute team effort of RSP and unflinching support of its esteemed customers who stood as a pillar of support that helped the plant to scale new peaks even during the pandemic. He also expressed confidence that the longstanding relationship between RSP and its customers will grow even stronger with mutual respect, trust and support.
In the interaction session, the customers put forth their views regarding different value added products, newer segments of market, quality and delivery. The Senior Officers of SAIL discussed the issues in threadbare and assured them to take time bound measures on the issues.
Earlier, Ricky Agrawal, AGM (MSS) and Anup Agrawal, Manager (HSM-2) made presentations on RSP in general and HSM_2 in particular. The programme commenced with the playing of SAIL anthem. A film on RSP was also screened on the occasion.
Ms. Sangeeta Pushpa Minz, Manager (Blast Furnaces) coordinated the programme while Ms. Sunita Singh, CGM (PP&C) proposed a formal vote of thanks.
The customers thereafter went for a Plant visit and witnessed the rolling process in New Plate Mill and Hot Strip Mill-2.
